Often when asked, “What may I do to help you?” most people are hesitant. “Oh, nothing, really,” they say. “I’m fine.” (Perhaps they aren’t sure themselves, can’t make a decision, or don’t want to inconvenience you.) So we need to make an educated guess about what a person’s needs might be. It is helpful to imagine oneself in the person’s shoes and then ask yourself, “What kind of help and caring would I need and appreciate if I were in her or his situation?”
Then, just do it!
Here are some examples of anticipating needs:
(above content from: The Compassionate Congregation, Faith Alive
Anticipate the person’s needs, and then just do it! Chuck Swindoll emphasizes this point when he says, “When you are hungry and weary and thirsty in the wilderness, that’s when a friend comes through. You don’t even have to ask. When you’ve got a friend like this, he knows you’re hungry. He knows you’re thirsty. He knows you’re weary. The beautiful thing about sheltering friends is that they don’t have to be told what to do. . .the practical stuff. They just do it. This is faith in action.”